Terms and Conditions

Payments, Shipping and Returns

It is very important to us that you are happy with your purchase thus please read our terms and conditions and policy regarding payments, returns/exchanges. Should you have any other queries please call or email us to discuss.

Payments & Information Security

Kazari P/L accepts payment by credit card or Paypal, using the secure services of Paypal and SecurePay. All prices listed are in Australian dollars, and are inclusive of 10% GST. For more information about Privacy Policies for PayPal and SecurePay Services, please visit Pay Pal or SecurePay. Kazari P/L also accepts direct bank transfers by prior arrangement, contact us for further information. 

Gift Vouchers 

All gift vouchers are sent and exchanged for goods free of fees or charges. No change is given so the item or items chosen must equal or exceed the amount shown on the Gift Voucher.

On Approval

Kazari P/L trading as Kazari + Ziguzagu offer an ‘On Approval’ service. Customers are welcome to try any* product in your home or Designers and Decorators at a client’s property, for a 24 hour period.

An ‘On Approval’ invoice will be written and as a security measure we will take down your confirmed and verified (Drivers Lic.) contact details together with your email and credit card details. If you’d like to keep the item you can then simply call us and we’ll arrange a secure Paypal invoice to be sent to your nominated email address. This will save you the trip back or if it doesn’t suit the space just return it and we will destroy your credit card details.

It is the responsibility of the customer to ensure the safe return of the product in the condition it was when released for the ‘On Approval’ period. Any damage is the responsibility of the customer and will be charged accordingly.  Kazari + Ziguzagu reserve the right to charge the customer for the full amount of the goods if they fail to contact Kazari + Ziguzagu or return the goods at the end of the ‘On Approval’ period.

Charges may apply for delivery. Please refer to our delivery charges for pricing guidelines.

*Please be aware some valuable antique or delicate items are only available ‘On Approval’ under the supervision of a Kazari team member.

Lay-by

A minimum spend of $100 is required to start a lay-by. A minimum deposit to the value of 20% of the total purchase price is required to begin a lay-by. Payments are to be made fortnightly from the start of the layby. Lay-bys will not exceed a 4-6 week period. The specific time frame is negotiable at the beginning of the lay-by.

Failure to complete payments in the specified time makes the goods and the 20% deposit liable for forfeiture. A lay-by can be cancelled by the purchaser within the lay-by period however the 20% deposit is payable as a cancellation fee. A lay-by is non-transferable to a different item or refundable after the lay-by has been finalised and collected if you change your mind. Kazari + Ziguzagu do not offer the option to lay-by products during ‘on sale’ periods. Photographic proof of identity and proof of purchase must be presented when creating a lay-by, collecting the goods or terminating the lay-by.

Customers will be contacted for all Lay-bys that are not completed by the due date. After the due date the Lay-by will be cancelled and the customer will be given a refund for their payments made, less the cancellation charge (20%). The cancellation charge is applied to compensate the retailer's selling, storage and administration costs. No items can be taken by the customer until the entire Lay-by has been paid in full. It is the responsibility of the customer to advise Kazari + Ziguzagu of any change in contact details.

Kazari Pty Ltd has the right to cancel the lay-by agreement if:

the customer has breached a term of the agreement (such as missing a scheduled payment)

The customer will receive an invoice outlining the following:

A full description of the goods being purchased.
The total price of the goods.
The amount of deposit paid and the amount of the outstanding balance.
When additional payments are due.
The store details, name and street address.

Disclaimer

Kazari P/L endeavours to keep websites www.kazari.com.au and www.ziguzagu.net accurate and up to date, but they may contain errors, inaccuracies or may not be current at the time of viewing.
 
Kazari + Ziguzagu, Ziguzagu, Kazari Collector and Kazari Warehouse are all trading names for departments of the parent company Kazari P/L (Pty. Ltd).  Kazari P/L is the legal entity and Kazari P/L does not provide warranties of any kind on any of its products or on any information provided on the websites. 

Many of the items available at our stores and on-line on our websites are antique and may have slight flaws and imperfections due to their age and their individual experiences over time that may add to their patina and overall charm.

As condition and patina can be subjective we endeavour, through our descriptions and stock images, to ensure that our customers are aware of any flaws and imperfections in the items they may wish to purchase.
 If you have any queries in relation to a specific piece listed for sale online which may have imperfections, please contact us for further information at info@kazari.com.au  or by phone at +61 3 9510 2528 prior to purchase to ask for a detailed condition report.

Neither Kazari P/L, nor its employees, agents or contractors are liable for any damages whatsoever arising out of, or in any way related to the use of this website or any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
 
Kazari P/L reserves the right to update the terms and conditions set out herein without notice.

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